Glasgow chippy gains Seafish qualifications Published: 31 July, 2006
JOHN Man from The Fish Stop, situated in Baljaffray Shopping Precinct, Bearsden, Glasgow, has been awarded two qualifications from industry body Seafish.
John recently passed his assessment for both the Fish Frying Skills and Customer Service Skills qualifications. Both of the qualifications have been designed by Seafish to improve the quality of service, gain a higher level of product quality and improve customer satisfaction.
John was delighted to receive two certificates in recognition of his achievements from Seafish Training Adviser, Richard Wardell.
John has demonstrated his commitment to customer service and excellence in the frying sector. It is a fantastic way to show his customers that he is one of the leading friers in the country, said Mr Wardell.
To qualify for the two awards John had to complete self-study workbooks. On completion of the workbooks a Seafish-approved assessor visited The Fish Stop and conducted a formal assessment. The assessment comprised a multiple choice examination paper and observation of the candidate completing a number of practical tasks. John was tested in the areas of customer service, food preparation, frying skills, food hygiene and health and safety.
John was optimistic about the future for The Fish Stop, he said: It is fantastic to be recognised for the hard work that I have put in over the past year. The Seafish qualifications demonstrate good practice and I believe displaying them will encourage customers to come back again. At The Fish Stop we serve a large amount of local trade and we have a strong commitment to the quality and consistency of the products we sell.
www.fishupdate.com is published by Special Publications. Special Publications also publish FISHupdate magazine, Fish Farmer, the Fish Industry Yearbook, the Scottish Seafood Processors Federation Diary, the Fish Farmer Handbook and a range of wallplanners.